Brewhouse and Kitchen

Brewhouse and Kitchen

10th March 2017

There is disabled parking located in the Gloucester Quays outlet shopping centre.

There is a large accessible entrance leading into the venue.

The staff members were friendly and well-mannered and the manager, Shane, took the time out of his day to show us around and answer our questions.

Toilets

There are disabled toilets located at the back of the building.

They are accessible for wheelchair users, they are large enough for a wheelchair to turn around in safely and there is enough space for a PA or family member to assist a wheelchair user.

The toilet has handrails for both transfer sides.

The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.

The lockable toilet requires a RADAR key.

The lighting is nice and bright. However, the lightbulb was flickering but the manager said he was sorting it out that day.

Restaurant

The restaurant is wheelchair accessible.

The seating plan is open with one large long booth.

There is more seating available upstairs which might be quieter, for people wanting to get away from the hustle and bustle.

They serve food from 12.00pm until 10pm Monday to Saturday and until 9pm on Sundays.

They currently don’t offer larger print menu, braille or a hearing loop but this is something that is coming soon!

If you require your food to be pureed they can help with this facility. If not they are happy for you to bring in your own food.

There is music being played in the background, which is quite loud.

The lighting is really good and very bright.

They allow guide dogs and all other dogs into the building.

Accessibility rating

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Nando’s

Nando’s

1st March 2017

There is disabled parking available in the Gloucester Quays outlet centre.

There is an accessible entrance leading into the venue.

The staff members were friendly and well-mannered and helped to answer all our questions.

There is a disabled toilet located at the back of the building, the toilet is accessible for wheelchair users. It is large enough for a wheelchair to turn around in safely, although there isn’t a lot of room. There is enough room for a PA or family member to assist a wheelchair user.

There are hand rails for both transfer sides.

The sink hand dryer and toilet paper dispenser are all accessible for wheelchair users.

The lockable toilet requires a RADAR key.

There is enough lighting, the toilets are nice and safe to use.

The restaurant is accessible for wheelchair users.

The seating plan is open, there is a large round booth in the middle of the room and there are also 4 other booths.

They serve food from 11am until 10.30pm.

They offer a larger print menu and braille menu for the visually impaired.

They currently don’t offer hearing loops for the deaf.

If you require your food to be liquidised they don’t offer this facility. However, they are happy for you to bring in your own food.

The lighting is nice and bright within the building.

They allow guide dogs into the building.

Accessibility Rating

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