7th April 2017
There is disabled parking located at the front of the building for about three cars.
There is a ramp leading into the front of the building, easy access for wheelchairs.
You enter straight into the gift shop with a gallery to your right hand side. There is plenty of space to get about in a wheelchair.
There are three galleries within the building, two of which are upstairs. To access these galleries upstairs there is a lift available on the ground floor.
The lift is wheelchair accessible, it is not large enough for a wheelchair to turn around in safely, also there no space for a PA or family member to assist a wheelchair user.
However, the lift is easy to use with easy to reach buttons.
There is a disabled toilet located on the ground floor which is wheelchair accessible and there are handrails for both transfer sides.
There is access to the coffee shop through the main building, or you can access the coffee shop using the ramp outside.
The coffee shop is wheelchair accessible with an open seating plan.
They serve lunch from 12pm until 2pm.
They offer A4 size menus for the visually impaired.
They don’t offer a braille menu or hearing loop for the deaf.
They have three special chalk boards located above the counter, for easy viewing.
The lighting in the coffee shop is nice and bright.
They also allow guide dogs and all other service dogs into the building.
There is a ramp leading outside into the beautiful gardens.
There is no gravel or path around the garden but it is easily accessible for wheelchair users especially during the summer months.
There is an education centre located at the back of the gardens, they have art courses and activity days held here.
There is a disabled toilet located in the education centre. This is a large wheelchair accessible toilet, with space for a wheelchair to turn around in safely and a family member or PA to assist a wheelchair user.
There are handrails for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
There is also a classroom inside the education centre, these are available for demonstrations and workshops.
The museum is open Tuesdays to Sundays. They are only open on Mondays when it is a bank holiday.
Any carer with a disabled member has free entry.
4th April 2017
There is disabled parking located at the front of the building. You can fit about 6 cars in the disabled bays.
There is really rough gravel leading from the car park to the entrance, this was quite a bumpy ride in my electric wheelchair.
There is a ramp leading up to the entrance and ticket hut.
Once inside there is a short paved path leading up to more gravel. Once again this gravel is an uncomfortable ride in my electric wheelchair as I imagine it would be in a manual wheelchair.
There is a large tepee erected on the left as you enter the park, this has lots of events going on inside. However, due to a bark surface around the tepee, we couldn’t get across to see inside.
There is a Farm Safari ride, which takes you on a Tractor and Trailer Tour of Adam Henson’s Farm. It is scheduled to depart every hour.
Due to a private party, I didn’t have the chance to have a go on the Safari, however I know that they can accommodate one wheelchair on the ride, with a ramp provided.
The Touch Barn, is a great place where you can experience up close and personal contact with friendly animals, anything from little chicks, rabbits, sheep, chicken’s, pigs and piglets.
The whole barn is completely accessible with large space for a wheelchair to move around in.
We were lucky that at this time of year it’s lambing season. So we entered the lambing barn and got to witness the birth of a few baby lambs.
The barn was wheelchair accessible. It had space around the railings at the bottom so you could see the lambing going on.
You can take on the adventure of the grassed area, to get up close and personal to other farm animals outside. A little uneven but not a problem in dry weather.
I managed to get my electric wheelchair around the grassed area, however, other visitors stated if there was some sort of mesh it would be much easier for wheelchair users to get around.
On this part of the adventure you can hand feed the animals using the parks animal food.
There are also audio posts to tell you about the animals, these have easy to reach buttons.
For the able bodied there is a great Lookout Tower which gives a view of the whole park.
Once you have finished the grassed area you can stop at Dolly’s Snack Bar, for a refreshment of your liking. Unfortunately, it was closed when we visited!
They also have Bouncy Pillows, a Maze and Dolly’s Playpen.
There are disabled toilets located around the back of Dolly’s Playpen.
The is a woodland walk and conservation area, these are both accessible for wheelchair users. The floor is covered in bark on a hard earth surface and it was easy for my electric wheelchair to get around.
There are lots of different things to see in the conservation area and I really enjoyed the woodland walk.
We decided to stop and have lunch there is a ramp leading down to the benched area outside. Unfortunately I couldn’t get my wheelchair underneath any of these tables.
There were suitable tables within the gazebo area, however due to a private school party, I was unable to get in to the room.
After moving a long bench and some shuffling around, I managed to get a table inside the restaurant.
The restaurant is wheelchair accessible, with good bright lighting.
There are disabled toilets located around the back of the restaurant.
These are wheelchair accessible however, very small and hard to manoeuvre in.
I have been informed that these toilets are due a revamp coming soon, to include brand new disabled toilets and shower rooms.
All the staff were extremely kind, well mannered and helpful, we had great help and communication from Jenni.
We were delighted that Adam Henson took the time to say hello!
31st March 2017
There is disabled parking located in the Gloucester Quays outlet shopping centre.
There are two large, accessible, double doors leading into the venue.
The staff were friendly and helpful, the manager Roland took the time out of his day to answer our questions.
There is a disabled toilet located at the back of the building.
It is accessible for wheelchair users, it is also large enough for a wheelchair to turn around safely and there is enough room for a PA or family member to assist a wheelchair user.
There are handrails for both transfer sides.
The sink, hand dryer and toilet paper dispenser are accessible for wheelchair users.
The lighting is nice and bright, the toilets are nice and clean and safe to use.
The restaurant is wheelchair accessible.
They are open 11.30am until 11pm and 11.30pm Fridays and Saturdays.
They don’t offer a larger print menu or braille menu for the visually impaired or a hearing loop for the deaf.
The seating plan is open with lots of booths and long seated booths.
If you require your food liquidised they can help with this facility.
There is quiet music playing in the background.
The lighting In the restaurant is nice and bright.
They allow guide dogs into the building.